Frequently Asked Questions

You’ve Got Questions?

We’ve got answers. Welcome to our frequently asked questions page. Texas Outhouse has been in business for 20 years and during that time our teams have been asked many very good questions. We have taken the time to gather many of the questions that we hear on a regular basis and have developed thoughtful answers to those questions. Additionally, we will continue to update this section as new questions arise or when there are more details to add.

Frequently Asked Questions (FAQ)

 

Quietly Clean refers to our attitude toward customer service and it is also the name of our customer service program (see next question)

When talking about a portable toilet service provider, the word “clean” is not often used but always desired, along with reliability, dependability and a proactive customer experience.

The logistics, knowledge and planning needed to successfully execute a portable toilet solution can be a huge source of stress for even the most experienced individual, creating an inconvenience most of us would rather do without.

That is where relief comes in. The can-do attitude towards our customer service approach is designed to anticipate your needs and provide the fuss-free relief you need before you know you need it.

At Texas Outhouse, we call that Quietly Clean!

We do, and it’s called Quietly Clean.

Quietly Clean is a multi-step service program that builds discipline into our everyday operations to generate a customer experience that is efficient, repeatable and predictable. This ongoing, clear and straightforward approach allows us to anticipate your waste needs so that the stress and hassle often associated with this responsibility is virtually non-existent.

At Texas Outhouse, we specialize in safety. To us, safety means going above and beyond what is required and taking extra steps to keep our truck drivers, shop workers and office employees safe.

We are dedicated to ensuring our staff receives the proper training required to help them make safe choices and engage in proper procedures. We meet daily to discuss safety procedures per OSHA, and challenge ourselves to make every day our safest yet.

Click Here to learn what we mean by every opportunity is a safety opportunity.

Texas Outhouse has an extensive selection of portable toilets to choose from and there is not a job or special event that we cannot service.

Every portable toilet style has been designed to fit a unique set of needs. Take a look at our selection of products to find the best fit for your project or event:

  • Standard Portable Toilets
  • Deluxe Portable Toilets
  • Women’s Portable Toilets
  • Lift-Eye Can
  • Lift-Eye Can Without Cage
  • Elevator Toilet Half-Can
  • Can-On-Wheels
  • Men’s Standard Urinal
  • European Urinal

Click here to request a quote for one of our portable toilets.

We do! Our “white glove” restroom trailers offer a unique alternative to traditional portable toilets. If you are looking for an upscale portable restroom solution for your special event or jobsite, restroom trailers are the way to go!

All restroom trailers feature the following amenities: private stalls, handwashing sinks with running water, vanities with mirrors, lighting, air conditioning and heating, audio capabilities and hot and cold water.

Take a look at our selection of restroom trailers:

  • Two Stall Restroom Trailer
  • Three Stall Restroom Trailer
  • Four Stall Restroom Trailer
  • Eight Stall Restroom Trailer
  • Ten Stall Restroom Trailer
  • ADA Restroom Trailer
  • Shower Trailer

Click here to request a quote for one of our restroom trailers.

Yes! Our handwash stations complement any special event or jobsite, and encourage faster turnover of portable restrooms by allowing users to wash their hands at a separate location.

The following can be used in many different applications, including those that do not require portable toilets:

  • Two Man Handwash Station
  • Twelve Man Handwash Station
  • Hand Sanitizer Pump
  • Hand Sanitizer Tower

Click here to request a quote for one of our handwash stations.

This is the first place where you will notice what we mean by uniquely responsive. Usually you will receive a portable toilet, restroom trailer or handwash station the next day. And in some cases, we are able to provide same day service if called before 10:00 am. The only exception is during our very busy times of the year, so please call us at (713) 785-8050 so that we can discuss availability.

At Texas Outhouse, we have come to expect the unexpected. From oil spills, floods and fires to hurricanes and tornadoes, we can handle any emergency.

If your home or business has been affected by a natural disaster or other emergency situation, we are ready to dispatch at a moment’s notice. We are available on call 24 hours a day, seven days a week. Our typical turnaround time is a matter of hours after initial point-of-contact.

We are fully equipped and ready to respond to quickly get your camp or business back up and running. In addition, we partner with several well-known restoration service companies.

Click Here if you have an emergency situation and need help from Texas Outhouse.

Special Events require special resources, and Texas Outhouse is here to help! We are one of the Greater Houston Area’s largest providers of portable sanitation products and services, and have the expert knowledge needed to make your special event run without a hitch.

Our portable toilets, wheelchair accessible portable toilets, restroom trailers, handwash stations, water tanks, and cardboard special event trash boxes and liners are the essentials you cannot afford to skimp on when it comes to ensuring your event runs smoothly.

We have the resources to handle any event, no matter how large or small. Additionally, we can supply roll off dumpsters from Gainsborough Waste.

We have calculators to help you determine the number of portable toilet units you will need for each situation.  Click Here for the event calculator and Click Here for the construction site calculator.

Once you have determined the approximate number of units from one of our calculators, please contact a sales team member to discuss your options.

Yes! You can pay for our services with a credit card. We accept Visa, Mastercard and American Express.

In fact, we make it easy and convenient to pay by credit card through our online bill pay portal.

Texas Outhouse has the experience and resources to deliver waste services to the following markets:

Absolutely! As one of the largest providers of portable toilets, restroom trailers and handwash stations in Houston and the surrounding area, our team of industry experts can help you plan the perfect portable sanitation solution.

We have the logistics and can-do attitude to service clients throughout the Greater Houston area, including Galveston, Katy, Conroe, Pasadena and more.

Click Here to learn more about our partner program.