Anne has been wearing many hats for the company since the very beginning. While Noble was driving a truck, and dropping off and picking up dumpsters, Anne was busy building the next customer relationship while also serving current customers as the company’s first dispatcher.

One thing to know about Anne is that she has a contagious passion for taking care of her customers and making sure that all of their needs are met. She is very proud of the fact that the company has loyal customers that have been doing business with Gainsborough Waste for over twenty years. The bond that has made the company successful remains to this day, in large part because of Anne’s unique ability to build lasting relationships.

The first sales representative to work for Texas Outhouse and Gainsborough Waste, Karen Dunlap started with the companies in 2000. She has seen a lot of growth along the way, and describes herself as very self-motivated and passionate about her customers and the companies she works for. As a top sales person, Karen believes that asking questions, listening to customers, organization and thorough knowledge of the industry are essential attributes to being an effective sales representative. Karen feels strongly that the biggest reward of her job is seeing the results of hard work.

Butch Gibbs has worked hard since 2001 to make Gainsborough Waste and Texas Outhouse the best waste services provider in Houston. He enjoys the day-to-day challenges of being a sales representative, and working with the Customer Care Team to come up with creative solutions to his customers’ issues. Product knowledge, honesty and integrity are all traits Butch believes are necessary to working effectively with customers, as well as prompt and timely follow up.

Jennifer Goudeau has spent over eight years as a sales representative for Gainsborough Waste and Texas Outhouse. She is highly motivated by her customers in helping them resolve their waste-related issues, and is known for her product knowledge, hard work and outgoing personality. Jennifer believes that knowing the customer and their specific set of needs is the key to being a successful sales rep, as well as being organized and an efficient multitasker.

An expert in the waste industry, John Griffin has spent more than 20 years solving waste-related problems for his customers, and enjoys the challenge of tackling tough issues. He recently implemented a Special Waste program at Gainsborough Waste, with the idea of helping the company grow into additional segments of the waste industry. John loves face-to-face interaction with his customers, and strives to build impactful relationships with each one.

Since coming to work for Gainsborough Waste and Texas Outhouse in 2015, Phil Stevens has become known for his strong relationship with customers, as well as his ability to act as a liaison between his customers and the operations team at both companies. This, in addition to strong relationship-building skills, has allowed him to troubleshoot the common, and not-so-common issues his customers face daily, and develop appropriate solutions to these issues. Phil dedicates much of his day-to-day time working with customers and problem solving, and believes that quality of service is the key to turning first-time customers into repeat customers.